How Can We Help?
Web Admin
Backend Basics
BIG POS Web Admin
Price Setting
- Tax management- How to Create, Update, and Delete the existing tax in web admin?
- How to turn on inclusive/exclusive tax settings in web admin?
- Tax - Create Tax Page
- Tax - Main Page
- Service Charge - How to enable or disable service charge in web admin?
- How to enable or disable non-cash rounding in web admin?
- Company Profile - Rounding Setting
- Credit card - How to enable/disable the credit card service charge in web admin?
- How to enable or disable the Takeaway service charge in web admin?
- Refund Without Card Surcharge
Transaction and report
- Dashboard
- Transaction - Main Page
- Transaction - How to View Trash Transaction
- E-commerce Transactions - Main Page
- Shift Report - Main Page
- Hourly Sales Report - Main Page
- Daily Sales Report - Main Page
- Total Sales Report - Main Page
- Categories - Main Page
- Selling Fast - Main Page
- Today's sales report - Main Page
- How to view the pay-in/ out report in web admin?
- How to view shift reports in web admin?
- How to open the transaction history in web admin?
- How to perform a Refund or Cancel a Transaction with Authorized Approval in BIGPOS System?
- Add Firebase Notification & Network Status Log
Web Admin Settings
- Branch - Main Page
- Branch - Branch Details
- Branch - Cashier Access Control
- Company Profile - Company Account Setting
- Company Profile - Queue Number/Table Number
- Company Profile - Sync Setting
- Subscription - Main Page
- Pay In/Out Setting - Main Page
- Pay In/Out Setting - Create Pay In/Out Reason
- Xero Invoice & Inclusive Exclusive settings.
- Xero Configuration - Set up Xero Configuration in BIG POS.
BIG POS
Settings
- How to switch on the direct add-to-cart function ?
- How to use the auto-close table after send order function in BIGPOS Pro and Lite app?
- How to change the language in BIGPOS Pro and Lite?
- Checking app version
- How to enable or disable the show price in product view and search bar results?
- Settings - Can the user choose any other layout? How?
- Settings - Local Server Connection
- Settings - Local Network Device Retrieve Image
- Settings - Tag Number Feature in Table Number Mode
- Settings - How to change language on login page?
- Settings - How to enable local server for BIG Waiter?
- Save Apps Settings for Reinstall Usage Purpose
- Queue Number Format Changes
- Lite layout in horizontal view
- Table & Floor Management
Functionality
- Transaction - How to make transaction
- Transaction - How to check on transaction record
- Transaction - How to Split Payment
- Transaction - Change Product Status
- Sync - Sync Function
- Login URL changes
- How do you Open, view, or delete orders in the BIGPOS App in different business modes?
- How do you Add, update, or delete items in the cart for BIGPOS App?
- How to view the past 7 days' transactions in BIGPOS App?
- How Sync function works in BIGPOS App?
- How to change or merge table function in BIGPOS System?
- How to customize table layout size display (small/medium/large) in BIGPOS Pro
- How to customize the POS display layout (S Layout/B Layout) in BIGPOS app?
- How to use Express Checkout Function in BIGPOS App?
- How to use Merge or Split Order in BIGPOS Pro and Lite?
- How to use Search Bar Function in BIGPOS System?
- How to use Barcode scan add to cart function (Bluetooth/USB) in BIGPOS System.
- How to change the dine-in or take-away status function in BIGPOS App?
- How to use the Show Product Images Function for the Pro app master device, Sub Device, SOK, and Waiter app?
- How to perform Refresh Function in BIGPOS app?
- Tax Selection for Express Checkout
- Table & Floor Management
Shift Report
- How to perform Auto sync after open shift or close shift Function in BIGPOS Pro and Lite?
- How to View or Print Daily Shift Report Function in BIGPOS Pro and Lite?
- How to Open or Close Shift in BIGPOS Pro and Lite.
- Keep Order to Next Shift
- Shift Report - How to check on shift report
- Open/Close Shift- How to Open/Close Shift
- Product Promotion & Product Discount in Shift Report
Reservation
Sport
BIG Waiter
- BIG Waiter - Connection
- BIG Waiter - Change Language
- BIG Waiter - Table Management
- BIG Waiter - Order Lock/Unlock
- BIG Waiter - Order Management
- BIG Waiter - Send Transaction
- BIG Waiter - Search Product
- BIG Waiter - Reprint, Guest Check
- BIG Waiter - Register
- What to do when BIG Waiter App products are not loading out?
- BIG Waiter - Add Customer
- How to use the Show Product Images Function for the Pro app master device, Sub Device, SOK, and Waiter app?
- How to use multiple Big Waiter Apps Connection
B Reward & Loyalty Program
- How to check your transactions and loyalty points history in B Reward App?
- How to enable Loyalty History and setup Loyalty Points in BIG POS web admin for B Reward App?
- Review of B Reward Application
- Company Profile - Loyalty Setting
- Loyalty Point Report - Main Page
- Voucher and E-Stamp Feature Enhancement
- Revamp B Reward
- Loyalty Point Expiry Enhancement
BIG KDS
BIG CDS
BIG SOK
- BIG SOK - Connection
- BIG SOK - Add Order & Make Payment
- How to set up Revenue Monster in web admin and use merchant scan or user scan in BIG POS Self-Ordering Kiosk (SOK).
- How to use the Show Product Images Function for the Pro app master device, Sub Device, SOK, and Waiter app?
- How to create an SOK layout and Main POS layout in web admin?
- Customized Dine In and Take Away button for BIG SOK
BIG ANALYTICS
E- Invoice (MY only)
QR Menu
- How to Add Product Description?
- How to Switch between Grid View and List View?
- Create Layout for QR Menu
- QR Menu Payment Setting
- QR Menu Order Notifications
- QR Menu - How to enable/disable the QR menu in web admin?
- Settings - How to enable QRmenu?
- Branch - QR Menu
- How to use smart QR Ordering (fixed QR or dynamic QR) in BIGPOS Pro with three different business modes.
- QR Menu Flow Changes
- Setting for QR Ordering & QR Delivery Enhancement
- Dynamic QR Changes
Country
Thailand
GB Prime Pay
Promptpay
Singapore - Articles coming soon
FomoPay
- Articles coming soon
Payment Options
- Multiple payment method in BIGPOS Pro and Lite
- Default setting for debit/credit card with the payment terminal (Malaysia)
- How to use terminal settings in BIGPOS Pro
- How to view the payment-type report in web admin?
- Payment Options - Create Payment Options
- Payment Options - Main Page
- Payment Rate Settings Enhancement
- Split Payment Feature Enhancement
- Implement check payment status API to "Cancel" button
Revenue Monster
- How to setup and use Revenue Monster Terminal in the BIGPOS Pro and Lite?
- How to set up Revenue Monster in web admin and use merchant scan or user scan in BIG POS Self-Ordering Kiosk (SOK).
- How to set up Revenue Monster payment on the official website for Web admin and QR Menu.
- Revenue Monster e-wallet online refund
IPay88
- Articles coming soon