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Save Order Fire to Kitchen

Posted
Updated

What’s New

We’ve improved the Save Order function to Fire Orders to the kitchen.

Key Updates

 Fire Order

  • Red fire: Not yet sent to the kitchen
  • Grey fire: Order have sent to the kitchen
  • Any updates on the order in the PREPARING section will move back the order to the PENDING section and need to reclick on fire again to send the order to the kitchen.

Save Order Enhancement for Table, Tag and Queue Mode

Queue Mode

  • Queue number: Generated once products are added to cart and deleted/skipped if the order is deleted.
  • Order name: Compulsory in Save Order window.
  • Pax: Visible only if Enable Pax = YES.
  • Date & Time recorded.

Tag Mode

  • Tag number: Compulsory (up to 16 characters).
  • Order number: 
  • If only Enable Order Number = YES it is generated once products are added into cart and order number deleted/skipped if order is deleted.
  • Printed in order sheet, summary, and receipt.
  • Pax: Visible only if Enable Pax = YES.
  • Date & Time recorded.

Table Mode & Take Away Mode

  • Table No. / Take Away Order ID:
  • Table Mode → Table name.
  • Take Away Mode → Take Away order ID.
  • Order Number: Only for Take Away orders and if the order fire to the kitchen before save order, Order Name will be empty.
  • Pax: Visible only if Enable Pax = YES.
  • Date & Time recorded.
  • Examples of TAKE AWAY Order ID for 1 and 2 where 1 order is pending while 2 order is preparing.
  • Examples of one table having more than 1 order is 3 where Tag Number/Order Number will be displayed when the Tag Number is enabled in the Setting. 
  • Example of  Table  Number order is 4 where the order is pending.

Delete Scenario

  1. Take Away Orders
  • If a Take Away order is deleted, the TA Order ID will also be removed from the Save Order list.
  1. Table Orders
  • If a Table order is deleted, the order will move to the Pending section.
  • The Fire to Kitchen icon will be disabled until a new item is added to the same table.

Other Enhancements

Reprint option appears once an order is saved.

Close Shift (Queue and Tag Number only)

  • Removed KEEP Order.
  • Force Clear deletes all orders in cart or Save Order.
  • Queue No (Queue Mode) and Order Number (Tag Mode) will reset every time open new shift except QR Order.

Notification Alert for QR & SOK Order

  • QR Menu and SOK orders now show notification in Open Orders (Pay at Counter only).
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